Still catching up on my podcast backlog. The BBC In Business program for 30 June 2005 Do it like Deming is a worthy listen to any contemplating what’s necessary to achieve high quality in any sphere, including e-learning, or enhancing the teaching and learning environment generally. Ironically, it was the post-war Japanese who listened and learned from Deming rather than the US. The lesson? It’s a people thing really. So if you’re interested in quality enhancement, benchmarking, and suchlike, then this may contribute to your thinking.
e-Learning Quality - Does Deming have anything to offer?
October 11th, 2005
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